Volunteer Training Coordinator

Career Opportunities

Volunteer Training Coordinator

Work Experience / Qualifications:

2-3 years’ experience in providing direct supervision of a training program and/ or volunteer management
Proven experience in organizing, establishing and managing multiple projects with deadlines
Strong interpersonal and communication skills and the ability to work effectively with a wide range of diverse volunteers
Measurable experience in developing target lists, cold calling and initiating contacts and speaking to groups of potential volunteers
Bachelor’s degree in Communication, Training, Non-Profit Management, Marketing or related field

Essential Skills:

Ability to speak persuasively to large & small groups
Strong organizational and customer service/people engagement skills
Ability to design, develop, implement and evaluate training plans
Ability to generate and analyze statistical data and plan/modify initiatives based on findings
Strong written and oral communication skills for interface with volunteers, staff and vendors
Creative thinker with innovative training, recruitment and retention ideas and ability to follow through to implementation
Ability to initiate and manage large projects and see them through to completion
Ability to work efficiently, handle multiple tasks and meet defined deadlines
Ability to work in a goal-oriented environment as a team player

Essential Job Functions:

Manage of all functions of Volunteer Training including but not limited to, Advocacy University training:
- Responsible for the planning and execution of Advocacy University, including but not limited to:
- Scheduling responsibilities which include: facilities, scheduling and communication of training dates, handling staff assignments for all training presentations, oversight of volunteer interview scheduling
- Design, develop and organize training manuals, multimedia visual aids, and other educational materials
- Facilitate training sessions and provide exemplary customer service to attendees (volunteers) throughout the training process, ensuring initial positive impressions are established
- Manage communications with attendees before, during and after training, initiating and fostering engagement towards volunteer retention
- Set up and break down of sites and materials
Train and support staff presenters for Advocacy University ensuring all are provided with adequate preparation and support towards presentation effectiveness
Gather data to evaluation and analyze training needs to develop new training programs or modify and improve upon existing programs, including online training options to augment live training opportunities.
Oversee and support with coordination of volunteer continuing education efforts including oversight of grad school committee which includes:
- Scheduling and monitoring of grad school committee meetings
- Identifying guest speakers
- Facilities coordination of guest speakers
- Materials preparation
Assess volunteer training make-up session needs and recommend and communicate course of action
Assure the maintenance of the volunteer active and inactive filing system for all training data and volunteer participation records
Develop and manage the annual training budget
Be a positive and proactive participant in other team and organizational projects as needed

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